Privacy Policy

Learn how your personal information is collected, used, and protected.

Table of Contents
  1. Introduction
  2. Data Collection
  3. Data Usage
  4. Cookies & Tracking
  5. Third-Party Sharing
  6. Data Protection
  7. Your Rights
  8. Data Retention
  9. Minors' Privacy
  10. Policy Changes
  11. Contact
Last Updated: January 2026

Summary: 22bit takes your privacy seriously. We only collect information that is strictly necessary to deliver our services. Your data is never sold.

1 Introduction

22bit (operated by https://22bit.id) is a trusted online gaming platform for players in Bangladesh. Certain information is collected when you use our website or mobile platform. This privacy policy clearly explains what data is collected, why it is collected, and how it is kept secure.

By using 22bit's services, you agree to this privacy policy. If you do not agree with this policy, we ask that you refrain from using our services.

This policy is drafted in accordance with the European GDPR and international data protection standards. We believe transparency is the foundation of trust — nothing is hidden.

2 What Information We Collect

22bit collects two types of information — what you provide directly and what is gathered automatically.

Information Provided Directly by You:

  • Name, date of birth, gender, and nationality
  • Email Address & Mobile Number
  • Residential Address & Postal Code
  • Copy of National ID or Passport (for KYC verification)
  • Payment details such as bKash number or bank account information
  • Information provided when contacting support

Automatically Collected Information:

  • IP Address & Device Type
  • Browser type and operating system
  • Login Time, Session Duration & Gaming Activity Logs
  • Page visits, click patterns, and usage behavior
  • Referral Source & Campaign Tracking Data
Identity Information Contact Information Payment Information Location Information Device Information Gaming History

3 How Your Information Is Used

22bit uses your information solely for legitimate and necessary purposes. The table below outlines our data processing purposes and their legal basis.

Purpose Legal Basis Related Information
Account Creation & Management Contract Performance Identity & Contact Information
KYC & Age Verification Legal Obligation Identity & Documentation
Payment Processing Contract Performance Payment Information
Fraud & Manipulation Prevention Legitimate Interest Device & Gaming Data
Providing Customer Support Contract Performance Communication & Support Log
Sending Promotional Offers Consent Contact Information
Responsible Gaming Monitoring Legitimate Interest & Legal Obligations Gaming Activity Logs

Important: 22bit never sells your data or shares it with advertisers.

4 Cookies & Tracking Technologies

22bit uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device.

Types of cookies we use:

  • Essential Cookies: To maintain login sessions and ensure account security.
  • Functionality Cookies: To remember your language preference, theme, and other personal settings.
  • Analytics Cookies: To analyze user behavior and improve our services.
  • Marketing Cookies: To show relevant ads and offers (based on your consent).

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some features of the platform to not function properly.

5 Sharing Information with Third Parties

22bit may share information with trusted third parties under limited and specific circumstances. This is always governed by strict confidentiality agreements.

  • Payment Processor: bKash, Nagad, and other payment gateways receive only the information necessary to complete a transaction.
  • Game Providers: International game providers receive limited information solely to deliver the gaming experience.
  • KYC Verification Services: Trusted third-party providers are used for identity verification.
  • Legal Authorities: Information may be disclosed in response to valid requests from law enforcement authorities.
  • Regulatory Authority: To fulfill legal obligations to licensing authorities.

Please Note: Your data is never shared with advertising agencies, data brokers, or any third party for commercial purposes.

6 Data Security Measures

22bit protects your data using the latest industry-standard technology. Our security infrastructure operates across multiple layers to prevent any unauthorized access.

  • 256-bit SSL/TLS encryption is applied to all data transmissions.
  • Sensitive data stored in the database is protected with AES-256 encryption.
  • Two-Factor Authentication is available for all accounts.
  • Regular security audits and penetration testing are conducted.
  • Data access is restricted to authorized personnel only.
  • In the event of a data breach, affected users will be notified within 72 hours.

22bit's server infrastructure is regularly audited by third-party security firms. Our platform uses a PCI DSS compliant payment system.

7 Your Rights

You have the following rights regarding the protection of your personal data. To exercise any of these rights, please contact our support team.

Access

You have the right to receive a copy of all information we hold about you.

Right to Rectification

You may request corrections if any of your information on record is inaccurate.

Right to Erasure

You have the right to request deletion of your data under certain circumstances.

Restriction of Processing

You may request that your data be used only for specific, limited purposes.

Portability

The right to receive your data in a structured, machine-readable format.

Right to Object

You may object to your data being used for marketing or profiling purposes.

8 Data Retention Period

22bit does not retain your data beyond what is required. The details below describe how long each type of information is kept.

  • Account Information: Up to 5 years after account closure (as required by legal obligations).
  • Transaction History: 7 years (in accordance with financial regulatory requirements).
  • KYC Documents: 5 years after account closure.
  • Gaming Log: 2 years.
  • Support Contact: 3 years.
  • Marketing Consent: Until consent is withdrawn.

Once the retention period expires, your data is securely deleted or anonymized.

9 Minors' Privacy

22bit strictly refrains from serving anyone under the age of 18. Our platform does not knowingly collect data from minors.

  • Age verification is mandatory at registration.
  • If a minor is suspected of having created an account, the account will be closed immediately.
  • If a parent or guardian becomes aware of their child having an account, they can notify our support team.
  • Any data collected from a minor will be deleted immediately.

Warning: This platform is for individuals aged 18 and above only. Use parental control software to prevent access by minors.

10 Policy Changes & Updates

22bit may update this privacy policy at any time. For significant changes, a notification will be sent to your registered email and the "Last Updated" date on this page will be revised.

  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • Previous versions are available upon request from the support team.
  • For significant changes, we will endeavor to provide 30 days' notice in advance.

11 Contact

For any privacy-related questions, requests, or complaints, please reach out to our Data Protection Team. We aim to respond within 7 business days.

Privacy Contact: Email [email protected] with "Privacy Request" in the subject line. You can also reach us directly via live chat.

Why We're Different

22bit's Privacy Commitment

End-to-End Encryption

Every transaction and piece of personal data you share is protected by 256-bit SSL encryption. No outside party can access your information.

Your Data Is Never Sold

22bit never sells your personal information to third-party advertisers or data brokers. Your data belongs only to you.

Full Control in Your Hands

View, correct, or request deletion of your data at any time. You are always in the driver's seat.

Minimum Data Collection

We only collect information that is strictly necessary to provide our services. No unnecessary data is requested.

International Standards

22bit's privacy policy is built in accordance with GDPR and international data protection standards — delivering the highest level of protection for players in Bangladesh.

Instant Alerts

In the event of any security incident, we are obligated to notify you within 72 hours. Nothing is ever hidden from you.

Frequently Asked Questions

Privacy FAQ

We retain the information needed to process payments, but full card numbers and PINs are never stored. All payment data is held in a PCI DSS compliant encrypted vault and only the payment processor can access the complete details.

Yes, you can exercise your "Right to Erasure." However, certain data must be retained for a specified period due to legal obligations — such as transaction history and KYC documents. Upon request, we will inform you which data must be kept and for how long.

In some cases, when working with international game providers and payment processors, data may be transferred to servers in other countries. In all such cases, strict Data Processing Agreements (DPAs) are maintained and GDPR-equivalent protection is ensured.

Simply click the "Unsubscribe" link at the bottom of any marketing email. You can also update your notification preferences in your account settings, or contact our support team directly — changes take effect within 48 hours.

In the event of any security incident, we will notify you within 72 hours. Your account will be suspended immediately, an investigation will be launched, and you will receive full support in recovering any losses. Our 24/7 support team is always on standby.

Your Data is Secure — Get Started Now

Your privacy is always protected at 22bit. Register with confidence and enjoy the best online gaming experience in Bangladesh.

Register Now Log In
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